0845 450 2899

Store Finder

Shopping bag is empty

Careers

Do you love fashion, gifts and style? Are you ambitious and focused? If so, come and join us here at JOY!

As one of the UK's fastest growing independent fashion and gift retailers, we are always on the lookout for retail savvy superstars! If you thrive for the diversity that working in retail brings, and are passionate about working for a great brand, with a fantastic product and a reputation for excellent customer service, we'd love to hear from you. All we ask for are glowing skills and someone who loves JOY as much as we all do.

We currently have 27 stores (JOY provides a unique and fun environment, with exclusive womenswear, menswear, gifts and homeware) and a successful and growing online presence in the form of joythestore.com.

The brand combines an eclectic collection of quirky, vintage-inspired womenswear and must-have menswear, with an irreverent and playful selection of gifts and cards. Here at JOY, we are looking to continue our growth, further develop our own label, Louche, and expand internationally through wholesale, concessions and franchising.

We are currently looking to recruit for the following roles:
(click on a job title below to take you to the job specifications - Last updated 01st April)

Stores

Brand New Stores

Central London

We're looking for exceptional Managers for a brand new JOY store; opening soon in a top secret central London location.

Bristol

We're setting up shop at Bristol! Join JOY, apply now.

Muswell Hill

We're setting up shop at Muswell Hill! Join JOY, apply now.

Head Office

Warehouse

Louche

Hymn

Hurry on down below to find out more about your dream job!

Store Managers

  • Greenwich
  • Muswell Hill
  • Chiswick
  • Soho
  • Victoria
  • Central London
  • Bristol
  • Bankside

Are you keen to progress and take that next big step up you retail career ladder? Are you enthusiastic, ambitious and dress to impress? Perhaps you are a supervisor or assistant store manager waiting to make that big jump? If so, come get some JOY in your life!

We will offer help, support and guidance in making the transition to become a store manager at JOY but we will also give you the freedom to make the store your own.

Our managers at JOY inspire and challenge their teams every day, it's part of their manager-nomics to motivate and inspire their team of fashionistas. No one day is ever the same so we want someone who is hot on their toes and ready for anything!

We are looking for individuals who have a strong approach to retail management, have excellent people skills and understand the importance of motivating their team to deliver exceptional levels of customer service.

Supervisors

  • Central London
  • Bristol
  • Paternoster
  • Chiswick
  • Clapham
  • Guernsey
  • Islington
  • Covent Garden

We are looking for Supervisors to work within our stores. You don't necessarily need to have experience, just a passion for fashion and customer service. You will possess strong commercial and visual skills and be able to manage a team to deliver results. You will be customer focused and be looking for the opportunity to develop in a growing business.

JOY offers a competitive salary, staff discount on the best clothes in town and a performance-related bonus, as well as a chance to work in a fun, fast moving environment looking after the kindest, sweetest customers around!
If you think this is for you, do not hesitate, send through a c.v and covering letter with a photo of yourself and apply today!

Style Advisors

  • Central London
  • Bristol
  • Greenwich
  • Covent
  • Paternoster
  • Bankside
  • Guernsey (housing license holder)
  • Soho
  • Clapham
  • Brick Lane
  • Greenwich

JOY always needs fresh, enthusiastic and fashion loving sales advisors to help make us sparkle! So if you know your fashion dictionary inside out and can distinguish between style faux pas and the on-trend look then you are the person we want to meet! A love of replenishment, customer service and working to sales targets are all key to the role. We are looking for full-time style advisors so get in touch if you think you have what it takes.

JOY offers a competitive salary, staff discount on the best clothes in town and a chance to work in a fun environment, with the best customers in the UK! Please make sure to include a photo of yourself looking joyful!

If any of the above store positions tickle your fancy, don't hesitate, apply today with an updated CV to careers@joythestore.com

Please note due to the high volume of applications we receive only suitable candidates will be contacted.

Quality Controller

JOY currently has an exciting opportunity for a Part Time Quality Controller. We are looking for employees who have the personality to match our brand. We want fashion forward, vivacious candidates who possess a can-do attitude and a great sense of humour to join our close-knit team.

  • We at Joy looking for an experienced garment Quality controller with a strong multi-product background; Have experience of working with every category from wovens to knitwear .
  • Have the confidence to deal with any and all production issues, be able to find solutions to any problems that might arise.
  • You should have experience of Liaising with offshore factories and suppliers
  • You would be working closely with Buying and Design teams to ensure that samples arriving are correct and dealing with any changes which need to be made.
  • Updating relevant paperwork with new or updated information.
  • You will be involved with conducting spot checks on production
  • Strong communication skills are essential for this role both written and verbal.

Initially the role is part time ideally 3 days a week , however due to our rapid expansion this role could easily prove to be full time.

To apply, please send your CV and covering letter to careers@joythestore.com.

Ecommerce Marketing Assistant

JOY currently has an exciting opportunity for an Ecommerce Marketing Assistant to join our growing Ecommerce team. We are looking for employees who have the personality to match our brand. We want fashion forward, vivacious candidates who possess a can-do attitude and a great sense of humour to join our close-knit team.

Your responsibilities will be:

  • Finding fresh ways of effectively capturing email data in-store and online through promotions, competitions, 3rd parties and events.
  • Ensuring stores are hitting their agreed targets for data capture and being their daily point of contact for reporting results.
  • Proactively seeking opportunities to capture data on all marketing activity, ensuring legal requirements are covered off.
  • Ensuring all data capture is successfully uploaded to the email database for ease of reporting and support store and online marketing activity.
  • Provide reporting on lead generation performance identifying areas for improvement.
  • Work closely with the eCommerce team to ensure all online marketing channels benefit from agreed activity.
  • Building SEO, PPC and campaign marketing
  • Work with Customer services to ensure a seamless and consistent experience for our customers.
  • Bring in innovative and fresh ideas to attract new customers and broaden brand awareness.

To apply, please send your CV and covering letter to careers@joythestore.com.

Ecommerce Merchandiser

JOY currently has an exciting opportunity for an Ecommerce Merchandiser to join our growing Ecommerce team. We are looking for employees who have the personality to match our brand. We want fashion forward, vivacious candidates who possess a can-do attitude and a great sense of humour to join our close-knit team.

Your responsibilities will be:

  • Working with our offline B&M and warehouse companies to manage stocks effectively for the website.
  • Overseeing the management of the intake process, ensuring stock availability and accurate unpublished reporting to the business.
  • Working with the eCommerce team to source new opportunities for web exclusive products, new market places and international growth.
  • Developing an enticing and effective promotional calendar to hit agreed sales forecast.
  • Developing and managing an effective growth strategy.

To apply, please send your CV and covering letter to careers@joythestore.com.

Ecommerce Digital Marketing Executive

JOY currently has an exciting opportunity for an Ecommerce Digital Marketing Executive to join our growing Ecommerce team. We are looking for employees who have the personality to match our brand. We want fashion forward, vivacious candidates who possess a can-do attitude and a great sense of humour to join our close-knit team.

Your responsibilities will be:

  • Working with the eCommerce team to create, develop and manage appealing email marketing programmes.
  • Identifying ways of improving the quality of our customer database, targeting more effectively and managing campaign lists.
  • Reporting on activity for continuous improvement.
  • Increasing traffic to the website, driving new sales and encouraging repeat purchasing.
  • Implementing CRM strategies in line with agreed targets.
  • Helping build a compelling multi-channel loyalty programme.
  • Successfully implementing, testing and reporting on new projects in line with agreed deadlines.
  • Working with Customer services to ensure a seamless and consistent experience for our customers.
  • Bringing innovative and fresh ideas to attract new customers and broaden brand awareness.

Must have:

  • Copywriting Experience and the ability to convey messages across Social Media platforms
  • Digital marketing experience, ideally within the Fashion industry
  • Understanding of the JOY customer and their shopping motivations
  • Able to co-ordinate multiple projects and to work to tight deadlines in a fast paced environment
  • Able to work on own initiative and within a team
  • Senior level experience of developing a digital marketing strategy
  • Excellent verbal communication skills, with the ability to communicate clearly, effectively and appropriately with colleagues and others at all levels
  • Highly inquisitive with a keen interest in marketing, fashion and e-retail
  • Self-motivated and confident
  • Happy and effective in a fast paced fashion environment

To apply, please send your CV and covering letter to careers@joythestore.com.

Junior Web Designer

We are looking for a pixel perfect Junior Web designer to join our eCommerce team. You'll need a keen eye for design, photography and typography and appreciate the fine balance between visual design and usability. An interest in fashion and e-commerce is a must and you should ideally have a degree or equivalent qualification in a design related subject and 1-2 years experience in an in-house or agency environment.

Main requirements/responsibilites:

  • To create visually compelling content for Joythestore.com - including the homepage, landing pages, and banners
  • Design and preparation of HTML e-mails
  • Creating imagery to be used across social media and the JOY blog
  • Strong Dreamweaver, Photoshop and Illustrator skills
  • Thorough working knowledge of HTML and CSS
  • Experience with Magento eCommerce Platform

To apply, please send your CV, covering letter and portfolio showcasing examples of your best work to careers@joythestore.com.

Junior Studio Photographer

We are recruiting for a Junior Photographer to work in our busy in-house studio. This is a temporary position with the possibility of becoming a permanent role.

As our Junior Studio Photographer you will work alongside our Lead Photographer to shoot a variety of products for Joythestore.com, including womenswear, menswear, accessories and gifts.

Main requirements/responsibilites:

  • Ensure all images are shot to the highest standard.
  • Ensure products are shown at their best and reflect the product accurately.
  • Work with the Product Co-ordinator and assistants to produce the best shots possible.
  • Be proficient with retouching and Capture One software.
  • Prior studio experience and excellent photographic / technical understanding are key to the role.
  • An understanding of our customer and target audience as well as an interest in fashion and the industry.
  • Hardworking, Reliable and willing to go the extra mile.

To apply, please send your CV and covering letter to careers@joythestore.com.

Marketing Assistant

JOY currently has an exciting opportunity for a Marketing Assistant/Analyst. We are looking for employees who have the personality to match our brand. We want fashion forward, vivacious candidates who possess a can-do attitude and a great sense of humour to join our close-knit team.

Job roles/responsibilities:

  • Working with our Marketing Manager to Create a comprehensive marketing strategy for the brand; including identifying key opportunities and coming up with new promotions, competitions and events to roll out across our 27 stores.
  • Liaising with store managers and supporting stores in carrying out promotional events and evenings; making sure communication with stores is high and they have all the materials they need.
  • Working closely with our Press and PR officer to get advertorial space in relevant publications.
  • Assisting in the overall maintenance of the brand's identity and integrity in the public eye.
  • Working alongside our Marketing Manager to critically analyse marketing/promotions activity with an emphasis on sales performance and ROI
  • Proactively identifying affiliate marketing opportunities and partnerships that support sales growth

Candidate specification/required skills:

  • An individual with a keen interest in fashion and a strong sense of their own style.
  • Extremely strong communication skills, both written and oral.
  • Highly analytical
  • Strong numerical skills
  • Creative and independent thinker, with an aptitude for coming up with fresh and innovative ideas, and developing and evolving ideas already in place.
  • Commercially minded with the ability to think of promotional ideas in terms of their impact on sales.
  • Excellent organization and project management skills with the ability to multi-task.
  • A lively, vivacious and confident personality along with a good sense of humour is a must.
  • Proven experience in fashion / retail / agency / youth culture environment.
  • Flexible and enjoy working in high pace, fast moving and changing environment.
  • Reflects image and upholds JOY brand values.
  • Ability to work independently.

The ideal candidate would be well educated with practical business skills, acquired through relevant work experience.

To apply, please send your CV and covering letter to careers@joythestore.com.

Customer Service

Your responsibilities will include:

  • Answering and handling customer’s calls and emails
  • Placing customer orders
  • Recommend outfits and style advice to customers
  • Basic Fraud checks
  • Issue vouchers and refunds
  • Working with distribution and warehouse teams
  • Other Ad hock duties to support the E-commerce team

Must have:

  • A happy friendly approach to customers
  • Good typing skills, comfortable with computers
  • Unflappable approach
  • Enthusiasm to excel and strive to give the best customer service possible
  • Loves teamwork
  • Keen interest in fashion
  • Confidence in suggesting outfit ideas and give style advice
  • Confident approach to decision making and ability to react quickly and politely
  • Flexible with hours
  • Good understanding of shopping online

To apply, please send your CV and covering letter to careers@joythestore.com.

Retail Project Manager

To project manage the fit-out of a portfolio of new JOY stores, relocations and refits within the UK, working closely with our design team to ensure that all projects are delivered on time, on budget and to the high quality of finish expected.

Key Responsibilities:

  • Manage and facilitate projects as assigned in line with the store opening programme
  • Survey potential new sites and report suitability, risks and recommendations, advising on dilapidation and repair issues and likely costs
  • To provide advice on all aspects of fit out, repair and maintenance for the proposed and existing store portfolio
  • Responsible for all aspects of new project costs
  • Provide a cost management focus in all areas of responsibility. Challenging costs and identify methods to reduce costs.
  • Work with the Design, Retail and Visual Merchandising teams to ensure all requirements are communicated and met.
  • Steer design process to ensure the design package is produced in a timely manner and in accordance with landlord, planning and statutory requirements.
  • Obtain competitive costs from contractors and suppliers, compile capital costs with the finance team for approval.
  • Manage relations amongst contractors, suppliers and counsultants, ensuring they are aware of their areas of responsibilities.
  • Communicate the design philosophy to contractors and supplier ensuring each store has the impact and depth required by JOY and the design team.
  • Produce technical and design solutions onsite to dovetail designers concept with the physicalitys of the builings and the local environment.
  • Ensure all contractors meet JOY's standards in their quality of work, service and Health and Safety
  • Deliver projects on time and on budget

Desired Skills and Experience

Essential:

  • Proven track record in retail store design and fit-out project management, preferably with a quality brand retailer with an ambitious store roll out programme.
  • Will also consider candidates working for a commercial contractor servicing the retail industry, who have worked on retail projects.
  • Detailed working knowledge of current statutory regulations including building control and health and safety
  • Excellent verbal and written English skills.
  • Proven ability to manage a skilled multi disciplinary project team.
  • Able to communicate effectively at all levels.
  • Influencing & negotiation skills, able to deal robustly with suppliers, partners and regulatory bodies.
  • Proficient computer skills, including Microsoft Word, Excel and Outlook
  • Demonstrate integrity, reliability and be trustworthy.
  • Strategic thinker with the added ability to follow clear processes.
  • Ability to work under pressure, independently and/or as part of a team.
  • Highly organised with the ability to handle multiple projects.
  • Must be able to travel as required, including early starts, late finishes and nights away.

Desired:

  • A relevant degree and/or technical qualification would be an advantage
  • If you are interested in applying for this role, please submit your latest CV and covering letter to careers@joythestore.com

    Junior Merchandiser

    As one of the UK's fastest growing independent fashion and gift retailers, an exciting opportunity has arisen for a Junior Merchandiser to join JOY's expanding team. This role will provide new challenges as the brand is undergoing exciting changes across both retail and its rapidly expanding wholesale business.

    If you find the prospect of having a key role in the shaping of future strategy of this growing business appealing and you're passionate about working for a great brand, with a fantastic product and a reputation for excellent customer service, we'd love to hear from you.

    • Previous experience working at Assistant/Junior Merchandiser level
    • Commercially astute and confident decision maker with the ability to communicate across levels
    • Highly organised and able to manage own workload
    • Excellent IT skills including Excel
    • Highly numerate, analytical with well developed commercial and business acumen
    • Excellent administration and communication skills
    • Experience of WSSIs, range planning and allocation/ replenishment processes
    • Weekly, monthly and seasonal reporting
    • Analysing sales
    • Processing orders
    • Collaborate closely with buying team
    • Provide management with reporting and strategic proposals for investment to drive growth and maximise profitability
    • Salary negotiable depending on experience. Applicants must be eligible to live and work in the UK.

    If you are interested in applying for this role, please submit your latest CV and covering letter to careers@joythestore.com

    Marketing Assistant

    JOY currently has an exciting opportunity for a Marketing Assistant. We are looking for employees who have the personality to match our brand. We want fashion forward, vivacious candidates who possess a can-do attitude and a great sense of humour to join our close-knit team.

    Job roles/responsibilities:

    • Working with our Marketing Manager to Create a comprehensive marketing strategy for the brand; including identifying key opportunities and coming up with new promotions, competitions and events to roll out across our 27 stores.
    • Liaising with store managers and supporting stores in carrying out promotional events and evenings; making sure communication with stores is high and they have all the materials they need.
    • Working closely with our Press and PR officer to get advertorial space in relevant publications.
    • Assisting in the overall maintenance of the brand's identity and integrity in the public eye.

    Candidate specification/required skills:

    • An individual with a keen interest in fashion and a strong sense of their own style.
    • Knowledge of Scotland.
    • Extremely strong communication skills, both written and oral.
    • Creative and independent thinker, with an aptitude for coming up with fresh and innovative ideas, and developing and evolving ideas already in place.
    • Commercially minded with the ability to think of promotional ideas in terms of their impact on sales.
    • Excellent organization and project management skills with the ability to multi-task.
    • A lively, vivacious and confident personality along with a good sense of humour is a must.
    • Proven experience in fashion / retail / agency / youth culture environment.
    • Flexible and enjoy working in high pace, fast moving and changing environment.
    • Reflects image and upholds JOY brand values.
    • Ability to work independently.

    The ideal candidate would be well educated with practical business skills, acquired through relevant work experience.

    If you are interested in applying for this role, please submit your latest CV and covering letter to careers@joythestore.com

    Sales Ledger Clerk

    As one of the UK's fastest growing independent fashion and gift retailers, an exciting opportunity has arisen for a Sales Ledger Clerk to join JOY's expanding team. This role will provide new challenges as the brand is undergoing exciting changes across both retail and its rapidly expanding wholesale business.

    Job roles/responsibilities:

    • To assist in the operation of all Sales Ledger functions for our Wholesale department.
    • To write up and post all income to corporate bank accounts as required.
    • To prepare all income for banking on a daily basis and to assist with banking in Liaison with other team members within both the accounts department and the wholesale team.
    • To ensure prompt payment of invoices raised.
    • To complete any tasks relevant to enable close down of monthly accounts.
    • To ensure all correspondence is filed on a daily basis, and relevant paperwork forwarded to appropriate teams
    • To assist with queries to enable close down of monthly accounts.
    • o monitor income and investigate any discrepancies in expected income.
    • To report directly to our CEO on a daily basis an update of all areas of the wholesale department
    • Taking of streamline payments over the telephone.

    Candidate specification/required skills:

    • Previous experience of at least two year in a similar role
    • Have an aptitude for figures and an eye for detail
    • Have knowledge of Sage line 50 accounting software
    • Strong Microsoft and Excel skills
    • Able to work well under his/her own initiative
    • Be accurate and proficient in all tasks
    • Able to communicate efficiently with our suppliers and customers as necessary
    • Capable of meeting strict deadlines
    • Good organisation and administrative skills
    • Excellent attention to detail

    If you are interested in applying for this role, please submit your latest CV and covering letter to careers@joythestore.com No agencies please.

    Menswear Buying Intern

    JOY is a UK retailer that combines an eclectic collection of quirky, vintage-inspired womenswear and must-have menswear with an irreverent and playful selection of gifts and cards. JOY is the destination for the style savvy shopper who doesn’t take life too seriously!

    We are looking for employees who have the personality to match our brand. We want fashion forward, vivacious candidates who possess a can-do attitude and a great sense of humour to join our close-knit team.

    JOY currently has an exciting opportunity for a Menswear Buying Intern. This is a fantastic opportunity for anyone looking to break into the world of fashion buying and merchandising.

    Is this you?

    • Someone with a keen fashion and design sense is essential for this role.
    • You should have strong communications skills.
    • An understanding of negation practices, customer/partner interaction and basic finance models would be desirable.
    • Ideally you’ll be comfortable with all Microsoft Office programs (especially Word, Powerpoint, Excel)
    • You’re a self-starter with a willingness to learn but get things done along the way.

    If you are interested in applying for this role, please submit your latest CV and availability to careers@joythestore.com

    Accountant

    As one of the UK's fastest growing independent fashion and gift retailers, an exciting opportunity has arisen for an accountant to join JOY's expanding team. This role will provide new challenges as the brand is undergoing exciting changes across both retail and its rapidly expanding wholesale business.

    Key responsibilities of the accountant job will include:

    • Responsibility for preparation of the management accounts
    • Management of the month end process
    • Supervision of all accounting processes (Gross profit reconciliations, monthly accruals and prepayments, monthly balance sheet reconciliations, Fixed Assets and journals)
    • Lead the company's financial accounting, reporting and control activities to ensure they are carried out efficiently, effectively and in line with best practice.
    • Operate a financial control framework, including reporting responsibilities, financial accountabilities and authorities to ensure full financial control
    • Ensure full day-to-day reporting responsibilities are undertaken
    • Preparation of budgets, forecasts, cash flow and financial information
    • Day to day management of the sales ledger and purchase ledger
    • Develop relationships with banks and other external organisations, as required
    • Preparation of VAT returns
    • Statutory Accounts (including liaison with the Company's auditors) and reporting
    • Management of all financial compliance matters
    • Preparation of Corporation Tax computation

    The ideal candidate will possess the following attributes/skills:

    • Qualified
    • Excellent IT skills
    • Excellent communication skills
    • Team Management skills
    • Strong organisational skills
    • A can do attitude

    If you are interested in applying for this role, please submit your latest CV and availability to careers@joythestore.com

    Accounts Assistant

    Job role/responsibilities:

    The main part of the job will be to take over the handling of the Purchase Ledger. Tasks will include:

    • Posting the invoices to the ledger
    • Reviewing Utility bills
    • Timely payment of all utility bills, including water. Phone etc
    • Liaise internally and with energy supplier to resolve account queries
    • Ensuring all suppliers' accounts are settled within our terms
    • Dealing with suppliers' queries

    There will also be times when assistance is needed during busy times. Tasks may include:

    • Matching suppliers' delivery notes to invoices
    • Agreeing the price charged to our company purchase order
    • You may be required to take on other accounting duties such as dealing with employees' reclaims and reconciling bank statements.
    • To deal with daily transactions for the petty cash and ensure that reconciliations are completed on a weekly basis
    • To ensure all filing is done in a timely and accurate manner.
    • Processes payments and documents such as invoices, journal vouchers, employee reimbursements and statements.
    • Files and/or removes records and reports.
    • Reviewing utility bills.
    • Operates standard office equipment.
    • Performing related work as assigned.

    The ideal candidate would have the following qualities:

    • Previous experience of at least two year in a similar role
    • Have an aptitude for figures and an eye for detail
    • Have knowledge of Sage line 50 accounting software
    • Strong Microsoft and Excel skills
    • Able to work well under his/her own initiative
    • Be accurate and proficient in all tasks
    • Able to communicate efficiently with our suppliers and customers as necessary
    • Capable of meeting strict deadlines
    • Good organisation and administrative skills
    • Excellent attention to detail

    This is a varied and responsible position within the company. The applicant should be flexible in his/her duties maintaining a high level of accuracy at all times.

    If you are interested in applying for this role, please submit your latest CV and availability to careers@joythestore.com
    Please note due to the high volume of applicants only suitable candidates will be contacted. No agencies please.

    Senior Marketing Executive

    JOY currently has an exciting opportunity for a Senior Marketing Executive. We are looking for employees who have the personality to match our brand. We want fashion forward, vivacious candidates who possess a can-do attitude and a great sense of humour to join our close-knit team.

    Job roles/responsibilities:

    • Creating a comprehensive marketing strategy for the brand; including identifying key opportunities and coming up with new promotions, competitions and events to roll out across our 27 stores.
    • Liaising with store managers and supporting stores in carrying out promotional events and evenings; making sure communication with stores is high and they have all the materials they need.
    • Working closely with our Press and PR officer to get advertorial space in relevant publications.
    • Assisting in the overall maintenance of the brand's identity and integrity in the public eye.

    Candidate specification/required skills:

    • Proven Experience in the same/similar role
    • Experience managing a marketing department
    • An individual with a keen interest in fashion and a strong sense of their own style.
    • Extremely strong communication skills, both written and oral.
    • Creative and independent thinker, with an aptitude for coming up with fresh and innovative ideas, and developing and evolving ideas already in place.
    • Commercially minded with the ability to think of promotional ideas in terms of their impact on sales.
    • Excellent organization and project management skills with the ability to multi-task.
    • A lively, vivacious and confident personality along with a good sense of humour is a must.
    • Proven experience in fashion / retail / agency / youth culture environment.
    • Flexible and enjoy working in high pace, fast moving and changing environment.
    • Reflects image and upholds JOY brand values.
    • Ability to work independently.

    The ideal candidate would be well educated with practical business skills, acquired through relevant work experience.
    If you are interested in applying for this role, please submit your latest CV and availability to careers@joythestore.com
    Please note due to the high volume of applicants only suitable candidates will be contacted.

    PR Intern

    JOY is a UK retailer that combines an eclectic collection of quirky, vintage-inspired womenswear and must-have menswear with an irreverent and playful selection of gifts and cards.  JOY is the destination for the style savvy shopper who doesn’t take life too seriously!

    We are looking for employees who have the personality to match our brand.  We want fashion forward, vivacious candidates who possess a can-do attitude and a great sense of humour to join our close-knit team. 

    JOY currently has an exciting opportunity for a PR Intern.  This is a fantastic opportunity for anyone looking to break into the world of fashion PR.

    Job Role:

    • Cutting and collating press coverage, celebrity images and organising press books
    • Building strong relationships between the press office and the press
    • Maintaining large press contact list
    • Meeting and liaising with journalists
    • Designing and sending out press releases and media alerts using Adobe Photoshop
    • Assisting in the organization and styling of photo shoots
    • Managing samples and press send-outs
    • Assisting in the overall maintenance of the brand’s identity and integrity in the public eye


    Key skills:

    • Creativity, tenacity, ambition a desire to develop and a genuine love for fashion
    • Excellent copywriting and communication skills
    • Understanding of brand identity and the role of public relations
    • Timekeeping skills, excellent telephone manner, highly organised and the ability to meet deadlines
    • Relationship and database management
    • Ability to evaluate the success of an coverage and put forward future recommendations to the press office
    • A desire to be influential and a positive ‘can do’ attitude


    Relevant experience is desirable but not necessary

    If you are interested in applying for this role, please submit your latest CV and availability. Please send to: careers@joythestore.com

    N.B.: Due to exceptionally high levels of response, we are only able to get back to those applicants who have been successful.

    Fit Model

    The JOY head office team is currently searching for a new fit model.

    You will be required to model sample garments before production whilst we make notes.

    You will need to be roughly the following measurements:

    • 5ft 6 - 5ft 7...165-167.5cm
    • Size 12
    • Bust 36.5”/93cm
    • Waist 29”/74cm
    • Hips 39”/99cm

    The pay is £10ph, approx. 3 hours per week.

    Please email your measurements and week day availability to careers@joythestore.com

    Senior PR Executive

    JOY is currently recruiting a PR Executiveto work in our ever-expanding inhouse press office.

    As PR Executive you will be responsible for:

    • Seeking new opportunities across all media including consumer magazines, national and regional press, broadcast and online media.
    • Heading up the current PR team
    • Confident Multi-Tasker
    • Developing and implement integrated online strategies to drive traffic to transactional and social media sites.
    • Developing and implement product news stories/special collections and effective campaigns.
    • Ensuring trade press and corporate press have accurate information.


    To be considered for this role you must have:

    • Demonstrable PR experience with proven press contacts across all media (womenswear essential)
    • Fashion background or retail background.
    • Online and offline media experience.

    If you've got the skills we need, apply today.

    Please submit your latest CV and availability to careers@joythestore.com

    Sales Executive

    London-born boutique label, Louche specialises in trend aware womenswear fashion with a unique and independent edge. We are searching for a creative and innovative Sales Executive to join our dynamic team, who can further develop the success of Louche and push the growth of our valuable customer base. We are set to expand our wholesale accounts throughout the UK, Europe and on to America and Japan, from leading department stores to edgy independents. The successful candidate will be driven by exceptional customer service and the development of strong relationships. Day-to-day the role will be based in London, though travel both nationally and internationally to attend trade shows and client meetings is required.

    Our perfect match is a motivated individual with a passion for fashion, an infectious personality and a hunger to develop within an exciting and rapidly expanding business. This is a real opportunity to make a significant impact on a company’s growth.

    Skills Required:

    • At least 2 years sales experience with a strong track record with figures to back up your experience.
    • Passionate about the promotion of a growing boutique label.
    • Good business know how and a strong understanding of the womenswear market.
    • An entrepreneurial flair and an ability to work effectively and flexibly under pressure, within a dynamic team.
    • Good communication skills – both with the clients and internally express client needs.
    • Self-driven, confident, with a devotion to fashion and our label.
    • Foreign language skills are a plus but not essential.

    Salary negotiable depending on experience. Applicants must be eligible to live and work in the UK.

    If you are interested in applying for this role, please submit your latest CV and availability to careers@joythestore.com

    Sales Executive

    Brand new London label, Hymn specialises in off-duty menswear with distinct British heritage; boasting exceptional quality and competitive pricing. We are searching for a creative and innovative Sales Executive to join our dynamic team, who has the experience and passion necessary to break Hymn into the competitive urban menswear market and to develop the label’s valuable customer base. The successful candidate will be driven by exceptional customer service and the development of strong relationships. Day-to-day, the role will be based in London, though travel both nationally and internationally to attend trade shows and client meetings is required.

    Our perfect match is a motivated individual with a passion for fashion, an infectious personality and a hunger to develop within an exciting and rapidly expanding business. This is a real opportunity to make a significant impact on a company’s growth.

    Skills Required:

    • At least 2 years sales experience with a strong track record with figures to back up your experience.
    • Passionate about the promotion of a start-up label.
    • Good business know how and a strong understanding of the menswear market.
    • An entrepreneurial flair and an ability to work effectively and flexibly under pressure, within a dynamic team.
    • Good communication skills – both with the clients and internally express client needs.
    • Self-driven, confident, with a devotion to fashion and our label.
    • Foreign language skills are a plus but not essential.

    Salary negotiable depending on experience. Applicants must be eligible to live and work in the UK.

    If you are interested in applying for this role, please submit your latest CV and availability to careers@joythestore.com

    Warehouse Operative

    The Role

    To pick and pack product, whilst ensuring highest levels of accuracy are achieved. To unload containers and put away product. You will be working as part of a team, striving for excellence and the continual improvement of daily processes.

    Main Duties

    • Picking of product to fulfil daily orders
    • Replenish picking aisles
    • Unloading containers
    • Checking outbound deliveries to ensure accurate picking and packing
    • Re-packing product
    • Processing returned orders back to stock
    • Covering administrative duties where applicable 

    The Person

    You will need to have previous experience in a similar role and be passionate about customer service.  You will need to be comfortable with distribution software systems and have a high level of attention to detail with strong English communication skills including reading and writing.

    Delivery Van Driver

    The Role

    As our Night/Day Delivery Van Driver, you will be the face of our company collecting and delivering stock to our branches throughout the night.

    This job will be shared so part of your time will be spent in the warehouse. You will need excellent organizational skills to plan your workload. You will work a minimum of 32 hours per week to meet operational requirements. Dependant on location start times may vary.

    Main Duties

    • Complete vehicle checks on a daily basis
    • Complete deliveries and collections of packages
    • Prioritise workload to ensure time commitments are met
    • Expected to comply with JOY policies and procedures
    • Accurate recording of working and driving hours to comply with road transport regulations
    • To project a high quality JOY image both internally and externally

    The Person

    With a minimum of 5 years driving experience, you must have a full UK, clean driving license and be smart and presentable.

    Junior Graphic Designer

    We have an exciting opportunity for a highly creative and talented junior graphic designer to join our in-house graphics team. The role is extremely varied so we're looking for a good all rounder who can turn their hand to any creative brief that's thrown at them

    As junior graphic designer you'll undertake the design and production of graphic material such as in-store graphics, window displays, point of sale, posters, and postcards as well as designs for marketing promotions, press events and other brand related projects all under the direction and guidance of the senior graphic designer. You'll also have the opportunity to be involved with the design of gifts and packaging for our own Joy and Happiness gift and home ware ranges, so an interest in home and lifestyle products is essential.

    Skills

    • Excellent Mac skills, fully conversant with indesign, illustrator and photoshop.
    • Strong typography and layout skills.
    • Good retouching skills.
    • Excellent attention to detail.
    • A great interest and enthusiasm for all areas of design, across graphics, fashion, lifestyle and brands.
    • Ability to take projects from start to finish - coming up with the initial concepts through to print ready designs.
    • Flexible attitude with the ability to work well under pressure.
    • Good communication skills.

    The ideal candidate will have a graphic design degree with some previous experience of working in the fashion retail industry. Any experience of gift product design would be an advantage.

    To apply please send a copy of your CV to careers@joythestore.com - all applications must be accompanied with a portfolio showcasing examples of your best work.


    Studio Assistant

    Our e-commerce photographic studio is looking for an enthusiastic individual to join the team. Ideally this would suit someone with some experience and a interest in either retouching, photography or styling.

    This is a varied role and will need someone who is pro active and a fast learner. Your role will include running errands, preparing samples, keeping the studio tidy, helping with styling the creative shoots as well as the model shots and helping to set up the lighting.

    You need to be proficient with Mac and have some experience with Adobe Photoshop. This is an administrative role and will not include any photography, you will act as the support to the photographer and training will be given.

    Please apply with a covering letter and cv to careers@joythestore.com

    In-House Techie

    As one of the UK's fastest growing independent fashion and gift retailers, an exciting opportunity has arisen for an in house techie to join JOY's expanding Ecommerce team. This role will provide new challenges as the brand is undergoing exciting changes across both Ecommerce retail and its rapidly expanding wholesale business.

    Main requirements/responsibilites:

    • Diagnose hardware and software problems, and replace defective components.
    • Perform data backups and disaster recovery operations.
    • Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.
    • Plan, coordinate, and implement network security measures in order to protect data, software, and hardware.
    • Operate master consoles in order to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
    • Perform routine network start up and shutdown procedures, and maintain control records. Analyse equipment performance records in order to determine the need for repair or replacement. Maintain logs related to network functions, as well as maintenance and repair records and maintain an inventory of parts for emergency repairs.
    • Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes. Monitor network performance in order to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
    • Be the main point of contact for the business for IT queries, train people in computer use and confer with network users about how to solve existing system problems.
    • Research new technology, and implement it or recommend its implementation and coordinate with vendors and with company personnel in order to facilitate purchases.
    • Candidates who also have experience in software programming and graphics would be at an advantage

    To apply, please send your CV and covering letter to careers@joythestore.com.

    Operations Manager

    The Operations Manager will be looking after our retail stores nationwide. We are looking for someone with a strong passion to support the store teams with any operational issues and drive the sales within the team whilst working closely with other areas of the business.

    Are you passionate? Driven? Eager to get involved in a small and growing business?

    Main requirements/responsibilites:

    • To drive the performance of the stores, looking closely at P&L, Targets and KPI’s
    • To effectively manage wage costs
    • Stock loss management
    • Oversee system changes
    • Working closely with project managers during new store openings
    • To control and deliver all store maintenance and repairs whilst building relationships with contractors and suppliers
    • To oversee all aspects of health and safety
    • Work closely with the VM team to ensure that standards are kept high in all stores
    • Working closely with HR and Sales support manager to drive the business

    Essential:

    • Proven experience in a similar role
    • A passion for getting involved in all areas of a small and exciting busi