0845 450 2899CAREERS
Do you love fashion, gifts and style? Are you ambitious and focused? If so, come and join us here at JOY!
As one of the UK's fastest growing independent fashion and gift retailers, we are always on the lookout for retail savvy superstars! If you thrive for the diversity that working in retail brings, and are passionate about working for a great brand, with a fantastic product and a reputation for excellent customer service, we'd love to hear from you. All we ask for are glowing skills and someone who loves JOY as much as we all do.
We currently have 22 stores (JOY provides a unique and fun environment, with exclusive womenswear, menswear, gifts and homeware) and a successful and growing online presence in the form of joythestore.com.
The brand combines an eclectic collection of quirky, vintage-inspired womenswear and must-have menswear, with an irreverent and playful selection of gifts and cards. Here at JOY, we are looking to continue our growth, further develop our own label, Louche, and expand internationally through wholesale, concessions and franchising.
We are currently looking to recruit for the following roles:
(click on a job title below to take you to the job specifications - Last updated 30th April)
STORES
- Store Manager Fulham, Glasgow & Clapham
- Supervisors Paternoster, Brighton, Chiswick & Richmond
- Style Advisors Glasgow F/T & P/T, Paternoster F/T & P/T, Bankside P/T, Guernsey (housing license holders only)
P/T x2, Brixton P/T, Soho P/T Weekend & Ocean Terminal P/T x2
Leeds
We're currently recruiting for our brand-new flagship JOY store in Leeds; if you live in the area and love JOY as much as we do then we want to hear from you!
HEAD OFFICE
- Accountant
- Payroll Officer
- Merchandiser
- Assistant Merchandiser
- Accounts Assistant
- Senior Marketing Executive
- Senior PR Executive
- Press and PR Intern
- Fit Model
- Womenswear Designer
- Design Intern
- Allocator
- Assistant Designer
- E-commerce Merchandiser
- E-commerce Digital Marketing Executive
- Web Developer
- Ecommerce Freelance Retoucher
WAREHOUSE
Hurry on down below to find out more about your dream job!
Store Managers
Are you keen to progress and take that next big step up you retail career ladder? Are you enthusiastic, ambitious and dress to impress? Perhaps you are a supervisor or assistant store manager waiting to make that big jump? If so, come get some JOY in your life!
We will offer help, support and guidance in making the transition to become a store manager at JOY but we will also give you the freedom to make the store your own.
Our managers at JOY inspire and challenge their teams every day, it's part of their manager-nomics to motivate and inspire their team of fashionistas. No one day is ever the same so we want someone who is hot on their toes and ready for anything!
We are looking for individuals who have a strong approach to retail management, have excellent people skills and understand the importance of motivating their team to deliver exceptional levels of customer service.
Supervisors
We are looking for Supervisors to work within our stores. You don't necessarily need to have experience, just a passion for fashion and customer service. You will possess strong commercial and visual skills and be able to manage a team to deliver results. You will be customer focused and be looking for the opportunity to develop in a growing business.
JOY offers a competitive salary, staff discount on the best clothes in town and a performance-related bonus, as well as a chance to work in a fun, fast moving environment looking after the kindest, sweetest customers around!
If you think this is for you, do not hesitate, send through a c.v and covering letter with a photo of yourself and apply today!
Style Advisors
JOY always needs fresh, enthusiastic and fashion loving sales advisors to help make us sparkle! So if you know your fashion dictionary inside out and can distinguish between style faux pas and the on-trend look then you are the person we want to meet! A love of replenishment, customer service and working to sales targets are all key to the role. We are looking for full-time style advisors so get in touch if you think you have what it takes.
JOY offers a competitive salary, staff discount on the best clothes in town and a chance to work in a fun environment, with the best customers in the UK! Please make sure to include a photo of yourself looking joyful!
If any of the above store positions tickle your fancy, don't hesitate, apply today with an updated CV to careers@joythestore.com
Please note due to the high volume of applications we receive only suitable candidates will be contacted.
As one of the UK's fastest growing independent fashion and gift retailers, an exciting opportunity has arisen for an accountant to join JOY's expanding team. This role will provide new challenges as the brand is undergoing exciting changes across both retail and its rapidly expanding wholesale business.
Key responsibilities of the accountant job will include:
- Responsibility for preparation of the management accounts
- Management of the month end process
- Supervision of all accounting processes (Gross profit reconciliations, monthly accruals and prepayments, monthly balance sheet reconciliations, Fixed Assets and journals)
- Lead the company's financial accounting, reporting and control activities to ensure they are carried out efficiently, effectively and in line with best practice.
- Operate a financial control framework, including reporting responsibilities, financial accountabilities and authorities to ensure full financial control
- Ensure full day-to-day reporting responsibilities are undertaken
- Preparation of budgets, forecasts, cash flow and financial information
- Day to day management of the sales ledger and purchase ledger
- Develop relationships with banks and other external organisations, as required
- Preparation of VAT returns
- Statutory Accounts (including liaison with the Company's auditors) and reporting
- Management of all financial compliance matters
- Preparation of Corporation Tax computation
The ideal candidate will possess the following attributes/skills:
- Qualified
- Excellent IT skills
- Excellent communication skills
- Team Management skills
- Strong organisational skills
- A can do attitude
If you are interested in applying for this role, please submit your latest CV and availability to careers@joythestore.com
As one of the UK's fastest growing independent fashion and gift retailers, an exciting opportunity has arisen for a Payroll Officer to join JOY's expanding team. This role will provide new challenges as the brand is undergoing exciting changes across both retail and its rapidly expanding wholesale business.
We are seeking to appoint a Payroll Officer on a full time permanent basis.
You have previous payroll and bookkeeping experience and ideally be familiar with SAGE payroll. Although full training will be given.
This organisation is a retailer with 22 stores nationwide and you will be responsible for all aspects of payroll.
Main duties to include;
- To be first point of contact for all payroll related queries
- Inputting all time sheet information
- Liaising with stores
- Record and investigate any anomalies
- Process new starters and leavers
- Process all SSP, SMP and SPP payments
- Approving BACS payments
- Maintaining filing systems
- Liaising with the accounts department and advising on tax and NI amounts due to HMRC
- The environment is fast paced and on occasions you will be required assist in other duties to support the business.
- A can do attitude
- Excellent Excel skills
- Great communication skills
If you are interested in applying for this role, please submit your latest CV and availability to careers@joythestore.com
As one of the UK’s fastest growing independent fashion and gift retailers, an exciting opportunity has arisen for a Merchandiser. This role will provide new challenges as the brand is undergoing exciting changes across both retail and its rapidly expanding wholesale business.
If the prospect of having a key role in the shaping of future strategy of this growing business, passionate about working for a great brand, with a fantastic product and a reputation for excellent customer service, we’d love to hear from you.
All we ask for are glowing skills and someone who loves JOY as much as we all do.
Who are we looking for?
- Established track record in the role of merchandiser. Strong, proven retail experience a must. An understanding of wholesale merchandising would be beneficial.
- Commercially astute and confident decision maker with the ability to communicate across levels.
- A team leader with an ability to manage, motivate and work effectively within a small team.
- Highly numerate, analytical with a well developed commercial and business acumen.
The Role
- Operates as a business manager with responsibility for both the retail and wholesale functions.
- Setting of budgets, forecasting and management of OTB for all areas.
- Weekly, Monthly and seasonal reporting.
- Formulate range strategy and build commercially viable ranges in collaboration with Buying and Design team.
- Manage department WSSI’s. React to performance, manage risk and potentialise bestsellers.
- Manage allocation and replenishment plans.
- Implement terminal stock and exit plans to manage out old season stock.
- Collaborate closely with buying and marketing teams in establishing of promotional calendar.
- Provide management with reporting and strategic proposals for investment to drive growth and maximise profitability.
- Build, develop, motivate and lead your department team.
If you are interested in applying for this role, please submit your latest CV and availability to careers@joythestore.com
Assistant Merchandiser
As one of the UK's fastest growing independent fashion and gift retailers, an exciting opportunity has arisen for a Merchandiser to join JOY's expanding team. This role will provide new challenges as the brand is undergoing exciting changes across both retail and its rapidly expanding wholesale business.
If you find the prospect of having a key role in the shaping of future strategy of this growing business appealing and you're passionate about working for a great brand, with a fantastic product and a reputation for excellent customer service, we'd love to hear from you.
Who are we looking for?
- Previous experience working at Assistant Merchandiser level
- Commercially astute and confident decision maker with the ability to communicate across levels
- Highly organised and able to manage own workload
- Excellent IT skills including Excel
- Highly numerate, analytical with well developed commercial and business acumen
- Excellent administration and communication skills
The role
- Experience of WSSIs, range planning and allocation/ replenishment processes
- Weekly, monthly and seasonal reporting
- Analysing sales
- Processing orders
- Collaborate closely with buying team
- Provide management with reporting and strategic proposals for investment to drive growth and maximise profitability
Salary negotiable depending on experience. Applicants must be eligible to live and work in the UK.
If you are interested in applying for this role, please submit your latest CV and availability to careers@joythestore.com
Accounts Assistant
Job role/responsibilities:
The main part of the job will be to take over the handling of the Purchase Ledger. Tasks will include:
- Posting the invoices to the ledger
- Reviewing Utility bills
- Timely payment of all utility bills, including water. Phone etc
- Liaise internally and with energy supplier to resolve account queries
- Ensuring all suppliers' accounts are settled within our terms
- Dealing with suppliers' queries
There will also be times when assistance is needed during busy times. Tasks may include: - Matching suppliers' delivery notes to invoices
- Agreeing the price charged to our company purchase order
- You may be required to take on other accounting duties such as dealing with employees' reclaims and reconciling bank statements.
- To deal with daily transactions for the petty cash and ensure that reconciliations are completed on a weekly basis
- To ensure all filing is done in a timely and accurate manner.
- Processes payments and documents such as invoices, journal vouchers, employee reimbursements and statements.
- Files and/or removes records and reports.
- Reviewing utility bills.
- Operates standard office equipment.
- Performing related work as assigned.
The ideal candidate would have the following qualities: - Previous experience of at least two year in a similar role
- Have an aptitude for figures and an eye for detail
- Have knowledge of Sage line 50 accounting software
- Strong Microsoft and Excel skills
- Able to work well under his/her own initiative
- Be accurate and proficient in all tasks
- Able to communicate efficiently with our suppliers and customers as necessary
- Capable of meeting strict deadlines
- Good organisation and administrative skills
- Excellent attention to detail
This is a varied and responsible position within the company. The applicant should be flexible in his/her duties maintaining a high level of accuracy at all times.
If you are interested in applying for this role, please submit your latest CV and availability to careers@joythestore.com
Please note due to the high volume of applicants only suitable candidates will be contacted.
Senior Marketing Executive
JOY currently has an exciting opportunity for a Marketing Executive. We are looking for employees who have the personality to match our brand. We want fashion forward, vivacious candidates who possess a can-do attitude and a great sense of humour to join our close-knit team.
Job roles/responsibilities:
- Creating a comprehensive marketing strategy for the brand; including identifying key opportunities and coming up with new promotions, competitions and events to roll out across our 21 stores.
- Liaising with store managers and supporting stores in carrying out promotional events and evenings; making sure communication with stores is high and they have all the materials they need.
- Working closely with our Press and PR officer to get advertorial space in relevant publications.
- Assisting in the overall maintenance of the brand's identity and integrity in the public eye.
Candidate specification/required skills:
- An individual with a keen interest in fashion and a strong sense of their own style.
- Knowledge of Scotland.
- Extremely strong communication skills, both written and oral.
- Creative and independent thinker, with an aptitude for coming up with fresh and innovative ideas, and developing and evolving ideas already in place.
- Commercially minded with the ability to think of promotional ideas in terms of their impact on sales.
- Excellent organization and project management skills with the ability to multi-task.
- A lively, vivacious and confident personality along with a good sense of humour is a must.
- Proven experience in fashion / retail / agency / youth culture environment.
- Flexible and enjoy working in high pace, fast moving and changing environment.
- Reflects image and upholds JOY brand values.
- Ability to work independently.
The ideal candidate would be well educated with practical business skills, acquired through relevant work experience.
If you are interested in applying for this role, please submit your latest CV and availability to careers@joythestore.com
Please note due to the high volume of applicants only suitable candidates will be contacted.
Press and PR Intern
JOY is currently recruiting a Press and PR Intern to work in our ever-expanding inhouse press office. The role will report to the Press Officer, supporting them across project-based work alongside managing the day-to-day running of press liaisons and all sample requests.
This is a great opportunity for the right candidate to join a rapidly expanding retailer, in a dynamic team who work closely with all contacts to better the brand proposition and place across all relevant media.
The successful candidate should be:
- Dynamic Communicator
- Strong Organisational Skills
- Confident Multi-Tasker
- Can-do Attitude
- Instinctively Creative
- A Flair for Writing
- Attention to Detail
- Experience/Ability on Photoshop
Key responsibilities will include:
- Sample Management
- Assisting with Press Days and Events
- Helping Compile Press Releases
- General Press Office Administration Duties
The ideal candidate should show a clear love for fashion and a strong commercial instinct along with a creative flair, personable character and solid copywriting skills.
While this role is not salary based in the short term, a generous allowance is provided for travel, and, if we feel you are the right person, there is possible potential for a permanent position at the end of 3 months training.
If you are interested in applying for this role, please submit your latest CV and availability to careers@joythestore.com
Fit Model
The JOY head office team is currently searching for a new fit model.
You will be required to model sample garments before production whilst we make notes.
You will need to be roughly the following measurements:
- 5ft 6 - 5ft 7...165-167.5cm
- Size 12
- Bust 36.5”/93cm
- Waist 29”/74cm
- Hips 39”/99cm
The pay is £10ph, approx. 3 hours per week.
Please email your measurements and week day availability to careers@joythestore.com
Senior PR Executive
JOY is currently recruiting a PR Executiveto work in our ever-expanding inhouse press office.
As PR Executive you will be responsible for:
- Seeking new opportunities across all media including consumer magazines, national and regional press, broadcast and online media.
- Heading up the current PR team
- Confident Multi-Tasker
- Developing and implement integrated online strategies to drive traffic to transactional and social media sites.
- Developing and implement product news stories/special collections and effective campaigns.
- Ensuring trade press and corporate press have accurate information.
To be considered for this role you must have:
- Demonstrable PR experience with proven press contacts across all media (womenswear essential)
- Fashion background or retail background.
- Online and offline media experience.
If you've got the skills we need, apply today.
Please submit your latest CV and availability to careers@joythestore.com
Sales Executive
London-born boutique label, Louche specialises in trend aware womenswear fashion with a unique and independent edge. We are searching for a creative and innovative Sales Executive to join our dynamic team, who can further develop the success of Louche and push the growth of our valuable customer base. We are set to expand our wholesale accounts throughout the UK, Europe and on to America and Japan, from leading department stores to edgy independents. The successful candidate will be driven by exceptional customer service and the development of strong relationships. Day-to-day the role will be based in London, though travel both nationally and internationally to attend trade shows and client meetings is required.
Our perfect match is a motivated individual with a passion for fashion, an infectious personality and a hunger to develop within an exciting and rapidly expanding business. This is a real opportunity to make a significant impact on a company’s growth.
Skills Required:
- At least 2 years sales experience with a strong track record with figures to back up your experience.
- Passionate about the promotion of a growing boutique label.
- Good business know how and a strong understanding of the womenswear market.
- An entrepreneurial flair and an ability to work effectively and flexibly under pressure, within a dynamic team.
- Good communication skills – both with the clients and internally express client needs.
- Self-driven, confident, with a devotion to fashion and our label.
- Foreign language skills are a plus but not essential.
Salary negotiable depending on experience. Applicants must be eligible to live and work in the UK.
If you are interested in applying for this role, please submit your latest CV and availability to careers@joythestore.com
The Role
To pick and pack product, whilst ensuring highest levels of accuracy are achieved. To unload containers and put away product. You will be working as part of a team, striving for excellence and the continual improvement of daily processes.
Main Duties
- Picking of product to fulfil daily orders
- Replenish picking aisles
- Unloading containers
- Checking outbound deliveries to ensure accurate picking and packing
- Re-packing product
- Processing returned orders back to stock
- Covering administrative duties where applicable
The Person
You will need to have previous experience in a similar role and be passionate about customer service. You will need to be comfortable with distribution software systems and have a high level of attention to detail with strong English communication skills including reading and writing.
The Role
As our Night/Day Delivery Van Driver, you will be the face of our company collecting and delivering stock to our branches throughout the night.
This job will be shared so part of your time will be spent in the warehouse. You will need excellent organizational skills to plan your workload. You will work a minimum of 32 hours per week to meet operational requirements. Dependant on location start times may vary.
Main Duties
- Complete vehicle checks on a daily basis
- Complete deliveries and collections of packages
- Prioritise workload to ensure time commitments are met
- Expected to comply with JOY policies and procedures
- Accurate recording of working and driving hours to comply with road transport regulations
- To project a high quality JOY image both internally and externally
The Person
With a minimum of 5 years driving experience, you must have a full UK, clean driving license and be smart and presentable.
JOY is looking for a designer with at least 4 years experience for their in-house Louche design team, working on their womenswear multi-category own brand. This is a design role working alongside two assistant designers in a close-knit team, which also includes interacting with the buying, marketing/ PR departments, visual merchandisers and web team.
The role is based at our Head Office in Kennington. Salary is negotiable depending on experience.
We are looking for the following:
- Advanced hand illustration skills are essential
- Previous experience travelling abroad for development trips is essential along with experience liaising with manufacturers in the Far East and UK
- CAD skills required to draw up garments in adobe illustrator are preferred
- Photoshop skills – for lay out and graphic design of mood boards for the season and re-colouring
- A sound knowledge of garment construction
- Spec sheet creation
- Researching and creating reports on new trends and looks happening at the high end and on the street
Please send a CV together with examples of work including Illustrator CADS to careers@joythestore.com
JOY is looking for an intern to assist the Louche London design team on their in-house womenswear mulit-category brand. The successful applicant will be working in a close-knit team – where interacting with the buying, marketing/ PR departments, visual merchandisers and web team will give a well-rounded experience of how a dynamic fashion business is operated.
The role is based in our lovely new office in Vauxhall/Lambeth North and is a full time position for 6 or 12 months – looking to start asap.
A lunch allowance of £5 per day and travel within zones 1-3 will be covered.
We are looking for the following:
- Photoshop and Illustrator skills
- Comp shop trips and report creation
- A sound knowledge of garment construction
- Great research skills
- Able to multi-task
- Attending fit sessions
- Organisation skills
- Print/textile design skills are a bonus
The successful applicant will be able to see a full season through to completion – from concept and trend boards through to colour palette creation, buying and manufacturing – following the process through to the shop floor.
Please send a CV together with examples of work including Illustrator CADS to careers@joythestore.com
Joy is currently looking for a Womenswear Design Assistant to work in our head office on the in house Louche range. The successful applicant will be working in a close-knit team whilst interacting with design, buying and marketing/ PR teams.
We are looking for an enthusiastic designer with a degree in Fashion Design and preferably 1-2 years experience in the industry. A good design eye, sense of colour, style and new trends is key. Advanced illustrator and Photoshop skills are essential. The successful candidate will need to be bubbling over with new design ideas!
Skills required:
- Advanced CAD skills to draw up and re-colour garments in adobe illustrator is essential - please send samples of your cad skills.
- Photoshop skills – for lay out and graphic design of mood boards for the season.
- Production experience - experience liaising with manufacturers in the Far East and troubleshooting. Spec sheet creation would be an advantage.
- A sound knowledge of garment construction, technical terms and fit.
- Researching and creating reports on new trends and looks happening at the high end and on street level.
The role is based in our Kennington headquarters. This is a full time role with salary and we are looking to interview immediately.
Please send a CV together with examples of work including hand-drawn and Illustrator CADS to careers@joythestore.com
Job Description
We are looking for an experienced Merchandising Admin Assistant to join our Merchandising team at Joy. The ideal candidate will preferably have had previous experience working for a fashion retailer and will have a good understanding of the processes involved. You will need to be highly organised and self-motivated with strong administration skills.
You will support the head office team and ensure we maximise sales with the following responsibilities:
- Planning allocations by store based on sales history information.
- Analysing merchandise performance in order to maximise sales potential.
- Carrying out ad hoc analysis to support the merchandising function.
- Liaising with the warehouse and stores on a regular basis.
- Stock replenishment.
- Arranging stock transfers.
- Collating daily sales information.
- Store visits.
Key Skills
- Strong numerical and analytical skills
- Proficient in Excel
- A retail background would be desirable
- Good communication skills
If you are interested in applying for this role, please submit your latest CV and availability to careers@joythestore.com
Who are we looking for?
- Established track record in the role of merchandiser. Strong, proven retail experience a must. An understanding of online merchandising would be beneficial.
- Commercially astute and confident decision maker with the ability to communicate across levels.
- A team leader with an ability to manage, motivate and work effectively within a small team.
- Highly numerate, analytical with a well-developed commercial and business acumen.
The Role
- Operates as a business manager with responsibility for online retail functions. Setting of budgets, forecasting and management of OTB for all areas.
- Weekly, Monthly and seasonal reporting, manage a web WSSI. React to performance, manage risk and potentialise bestsellers.
- Work with retail merchandisers on allocation and replenishment plans. Collaborate closely with buying and marketing teams in establishing of promotional calendar.
- Provide management with reporting and strategic proposals for investment to drive growth and maximise profitability.
- Build, develop, motivate and lead your department team.
If you are interested in applying for this role, please submit your latest CV and availability to careers@joythestore.com
E-commerce Digital Marketing Executive
Your responsibilities will be:
- Working with our Brand manager to create, develop and manage social media growth strategy.
- Growing our customer database
- Increasing traffic to the website and social media platforms
- Help run our email marketing campaign
- Building SEO, PPC and campaign marketing
- Work with Customer services to ensure a seamless and consistent experience for our customers.
- Bring in innovative and fresh ideas to attract new customers and broaden brand awareness.
Must Have:
- Copywriting Experience and the ability to convey messages across Social Media platforms
- Digital marketing experience, ideally within the Fashion industry
- Understanding of the JOY customer and their shopping motivations
- Able to co-ordinate multiple projects and to work to tight deadlines in a fast paced environment
- Able to work on own initiative and within a team
- Senior level experience of developing a digital marketing strategy
- Excellent verbal communication skills, with the ability to communicate clearly, effectively and appropriately with colleagues and others at all levels
- Highly inquisitive with a keen interest in marketing, fashion and e-retail
- Self-motivated and confident
- Happy and effective in a fast paced fashion environment
If you are interested in applying for this role, please submit your latest CV and availability to careers@joythestore.com
“A leading multi-store fashion retailer is looking for a Web Developer to help lead a new site launch based on Magento. Core skill set required- they will be working with a team of 2-3 people to help with the design of the site and would ideally take a 'hands on' approach with development.
An ability to coordinate between different functions of the business (design, finance and marketing) is required and candidates with prior experience preferred.
Required Skills
- PHP
- SQL
- Prior e-commerce experience
- HTML/CSS
Plus Skills:
- Experience working with Magento
- Javascript
If you are interested in applying for this role, please submit your latest CV and availability to careers@joythestore.com
2 days per week
Requirements
- Own laptop with Adobe Photoshop
- E-commerce product photography retouching skills
- Excellent attention to detail
- Ability to colour match
