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JOY > Careers
CAREERS
Do you love fashion, gifts and style? Are you ambitious and focused?
If so, come and join us here at JOY!
As one of the UK's fastest growing independent fashion and gift retailers, we are always on the lookout for retail savvy superstars!
If you thrive for the diversity that working in retail brings, and are passionate about working for a great brand, with a fantastic product and a reputation for excellent customer service, we'd love to hear from you.
All we ask for are glowing skills and someone who loves JOY as much as we all do.
We currently have 21 stores (JOY provides a unique and fun environment, with exclusive womenswear, menswear, gifts and homeware) and a successful and growing online presence in the form of joythestore.com.
The brand combines an eclectic collection of quirky, vintage-inspired womenswear and must-have menswear, with an irreverent and playful selection of gifts and cards.
Here at JOY, we are looking to continue our growth, further develop our own label, Louche, and expand internationally through wholesale, concessions and franchising.
We are currently looking to recruit for the following roles:
(click on a job title below to take you to the job specifications - Last updated 17th May)
STORES
Store Manager: Brighton
Supervisors: Bankside, Brixton, Covent Garden
Style Advisors Islington F/T, Fitzrovia P/T
HEAD OFFICE
Ecommerce Manager
Merchandising Admin Assistant
Buyers Admin Assistant
Accounts Assistant
Finance Coordinator
Wholesale Admin Assistant
Web Designer
In-house Shoot Model (part time)
Online PR Intern
Press and PR Intern
Hurry on down below to find out more about your dream job!
Store Managers
Are you keen to progress and take that next big step up you retail career ladder? Are you enthusiastic, ambitious and dress to impress? Perhaps you are a supervisor or assistant store manager waiting to make that big jump? If so, come get some JOY in your life!
We will offer help, support and guidance in making the transition to become a store manager at JOY but we will also give you the freedom to make the store your own.
Our managers at JOY inspire and challenge their teams every day, it's part of their manager-nomics to motivate and inspire their team of fashionistas. No one day is ever the same so we want someone who is hot on their toes and ready for anything!
We are looking for individuals who have a strong approach to retail management, have excellent people skills and understand the importance of motivating their team to deliver exceptional levels of customer service.
Supervisors
We are looking for Supervisors to work within our stores. You don't necessarily need to have experience, just a passion for fashion and customer service. You will possess strong commercial and visual skills and be able to manage a team to deliver results. You will be customer focused and be looking for the opportunity to develop in a growing business.
JOY offers a competitive salary, staff discount on the best clothes in town and a performance-related bonus, as well as a chance to work in a fun, fast moving environment looking after the kindest, sweetest customers around!
If you think this is for you, do not hesitate, send through a c.v and covering letter with a photo of yourself and apply today!
Style Advisors
JOY always needs fresh, enthusiastic and fashion loving sales advisors to help make us sparkle! So if you know your fashion dictionary inside out and can distinguish between style faux pas and the on-trend look then you are the person we want to meet! A love of replenishment, customer service and working to sales targets are all key to the role. We are looking for full-time style advisors so get in touch if you think you have what it takes.
JOY offers a competitive salary, staff discount on the best clothes in town and a chance to work in a fun environment, with the best customers in the UK! Please make sure to include a photo of yourself looking joyful!
If any of the above store positions tickle your fancy, don't hesitate, apply today with an updated CV to careers@joythestore.com
Please note due to the high volume of applications we receive only suitable candidates will be contacted.
Eccommerce Manager
We are looking for an exceptional Ecommerce Manager who has the personality to match our brand. We want fashion forward, vivacious candidates who possess a driven, can-do attitude and a great sense of humour to join our close-knit team.
The successful Ecommerce Manager will be responsible for delivering the project on time and within budget to the specified quality, meeting desired business objectives.
As an Ecommerce Manager you will be responsible for:
Project Implementation
Ecommerce Strategy
Ecommerce
As an Ecommerce Manager you must have:
Previous project management experience within an ecommerce retail environment
Experience in change management
Excellent influencing and negotiation skills
Strong written and verbal skills
Able to build key relationships in all areas of the business and with external clients
Highly organised, self-motivated, competent and have the ability to use own initiative
This is a great opportunity to set up and lead an Ecommerce department with a very famous brand, for someone who would relish the opportunity to drive our brand.
If you are interested in applying for this role, please submit your latest CV and availability to careers@joythestore.com
Please note due to the high volume of applicants only suitable candidates will be contacted.
Merchandising Admin Assistant
We are looking for an experienced Merchandising Admin Assistant to join our Merchandising team at Joy. The ideal candidate will preferably have had previous experience working for a fashion retailer and will have a good understanding of the processes involved. You will need to be highly organised and self-motivated with strong administration skills.
You will support the head office team and ensure we maximise sales with the following responsibilities:
Planning allocations by store based on sales history information
Analysing merchandise performance in order to maximise sales potential
Carrying out ad hoc analysis to support the merchandising function
Liaising with the warehouse and stores on a regular basis
Stock replenishment
Arranging stock transfers
Collating daily sales information
Store visits
Key Skills:
Strong numerical and analytical skills
Proficient in Excel
A retail background would be desirable
Good communication skills
If you are interested in applying for this role, please submit your latest CV and availability to careers@joythestore.com
Please note due to the high volume of applicants only suitable candidates will be contacted.
Buyers Admin Assistant
We are looking for an experienced BAA, with a great personality to join the Womenswear buying team at Joy. The ideal candidate will have previous experience working for a fashion retailer and will have a good understanding of fashion trends, customer needs and our competitors. You will need to be highly organised and self motivated with strong administrative skills. A passion for fashion and a sense of humour are essential.
Job role
Managing the crtitical path
Maintaining relationships with suppliers
Providing administrative support to the buying team
Sample co-ordination
Raising purchase orders
Attending meetings with suppliers
Liasing with other departments in the company
Store visits
Key skills:
Previous experience as a BAA
Communication skills
Commercial awareness
Creative flair
Numerical skills
Good organisation and time management skills
Attention to detail and accuracy
If you are interested in applying for this role, please submit your latest CV and availability to careers@joythestore.com
Please note due to the high volume of applicants only suitable candidates will be contacted.
Accounts Assistant
Job role/responsibilities:
The main part of the job will be to take over the handling of the Purchase Ledger. Tasks will include:
Posting the invoices to the ledger
Reviewing Utility bills
Timely payment of all utility bills, including water. Phone etc
Liaise internally and with energy supplier to resolve account queries
Ensuring all suppliers' accounts are settled within our terms
Dealing with suppliers' queries
There will also be times when assistance is needed during busy times. Tasks may include:
Matching suppliers' delivery notes to invoices
Agreeing the price charged to our company purchase order
You may be required to take on other accounting duties such as dealing with employees' reclaims and reconciling bank statements.
To deal with daily transactions for the petty cash and ensure that reconciliations are completed on a weekly basis
To ensure all filing is done in a timely and accurate manner.
Processes payments and documents such as invoices, journal vouchers, employee reimbursements and statements.
Files and/or removes records and reports.
Reviewing utility bills.
Operates standard office equipment.
Performing related work as assigned.
The ideal candidate would have the following qualities:
Previous experience of at least two year in a similar role
Have an aptitude for figures and an eye for detail
Have knowledge of Sage line 50 accounting software
Strong Microsoft and Excel skills
Able to work well under his/her own initiative
Be accurate and proficient in all tasks
Able to communicate efficiently with our suppliers and customers as necessary
Capable of meeting strict deadlines
Good organisation and administrative skills
Excellent attention to detail
This is a varied and responsible position within the company. The applicant should be flexible in his/her duties maintaining a high level of accuracy at all times.
If you are interested in applying for this role, please submit your latest CV and availability to careers@joythestore.com
Please note due to the high volume of applicants only suitable candidates will be contacted.
Finance Coordinator
We are looking for a Finance Coordinator who has the personality to match our brand. We want fashion forward, vivacious candidates who possess a driven, can-do attitude and a great sense of humour to join our close-knit team.
Job roles/responsibilities:
Support the management team by providing weekly, monthly and ad-hoc financial KPIs
Research and explore alternative methods of raising finance. Develop and maintain a friendly relationship with finance houses and banks
Feasibility analysis and budget management
Assist the chief executive with ad-hoc analysis and various projects within the company
The ideal candidate would be well educated with practical business skills, acquired through banking or retail experience.
If you think you are this person, then we want you to be our person! So please submit your latest CV and availability along with a covering letter.
If you are interested in applying for this role, please submit your latest CV and availability to careers@joythestore.com
Wholesale Admin Assistant
Job description
Reporting to Sale Executive
Louche is JOY's biggest growing brand. This is an excellent opportunity for a first insight of a wholesale business, working closely with the bigger names on the international market. Louche is a fast growing brand with 100 customers including key accounts that need to be taken care of.
1. Developing the potential customers database:
Posting marketing material
Updating in-house database
2. Covering for SE when not in office
Phone and email coverage
3. Assisting SE with Key accounts:
Reading the customer’s manual and making sure all is covered:
Labelling
Online database
Customs requirement
Samples when requested
4. Logistic administrative tasks
Placing orders are on the system, liaising with Assistant Merchandiser
Liaising with warehouse about despatched orders
Think this is the role for you? Email your CV and cover letter to aurelie@louchelondon.com
Webdesigner
JOY are looking for a highly creative, dynamic, talented and commercial person to join their small ecommerce team as Web Designer and help create a cutting edge, original and user friendly experience online and via all web communications.
The key areas of responsibility are:
To create visually compelling content for website merchandising and promotions including the homepage, banners and themed landing pages
Design and preparation of HTML e-mails
Ideally, candidates should have knowledge and experience with the following:
Ecommerce websites
E-mail marketing (HTML e-mails)
Content Management Systems
Usability best practice
Web standards
Software/Languages
HTML/CSS
Dreamweaver
Photoshop
Illustrator
Requirements
The ideal candidate will have a degree or equivalent qualification in a design or related subject and 1-2 years and experience of working in the fashion retail industry. A thorough working knowledge of HTML and CSS, and experience with Photoshop are essential. JavaScript, Flash, Illustrator are an advantage.
A candidate with a keen eye for design, photography and typography, who appreciates the fine balance between visual design and usability is key. To be successful in this role, you will need to be able to work to tight deadlines in a commercial environment and enjoy working in a small team. JOY are looking for someone with experience working in a fashion or lifestyle brand (or agency) and who is passionate about fashion, ecommerce and the JOY proposition.
As well as the web design, this role will encompass the drafting of copy and strap lines to go hand in hand with the creative and visuals. The candidate should be hugely passionate about fashion, constantly looking at websites, blogs and reading fashion magazines, to help with creating themes and ideas for website and email content and functionality.
If you are interested in applying for this role, please submit your latest CV and availability to careers@joythestore.com
Please note due to the high volume of applicants only suitable candidates will be contacted.
In-house Shoot Model (part time)
JOY currently has an exciting opportunity for a fashion/JOY lover looking to break into the competitive world of modelling and earn some extra money. We are looking for a female model to attend our studio shoots and wear fabulous JOY clothes (to appear online) for product focused garment shots.
Candidate Specification:
These images are intended to show the fit of garments and styling ideas, focusing on the silhouette, these will not be portrait or editorial photographs, therefore we are not searching for a specific ‘look', just someone who wears the clothes well. The ideal candidate would be 5' 7" (170.2 cm) - 5' 11" (180.3 cm), dress size 8-10 and feel comfortable in front of the camera.
Interested? Please send your CV and portfolio through to careers@joythestore.com
Online PR Intern
JOY is looking for lively, outgoing, fashion obsessed and generally brilliant person to join our PR team as an intern, focussing solely on digital and online PR.
The role will involve:
Implementing the online PR strategy
Segmenting and targeting bloggers and online fashion editors to write features about JOY
Targeting key terms to be used in the features as part of an ongoing SEO campaign
Write and distribute press releases about joythestore.com to the online community
Approaching notable personalities to do guest curations on our blog
Advise and interact with customers via our Live chat feature.
The ideal candidate will be:
Outgoing and confident
Driven and motivated
In love with fashion
Keen to learn about SEO and the online fashion community
Comfortable with the use of social media.
If you think you are the right person for the role please send CVs to jen.cox@joythestore.com
Press and PR Intern
JOY is currently recruiting a Press and PR Intern to work in our ever-expanding inhouse press office. The role will report to the Press Officer, supporting them across project-based work alongside managing the day-to-day running of press liaisons and all sample requests.
This is a great opportunity for the right candidate to join a rapidly expanding retailer, in a dynamic team who work closely with all contacts to better the brand proposition and place across all relevant media.
The successful candidate should be:
Dynamic Communicator
Strong Organisational Skills
Confident Multi-Tasker
Can-do Attitude
Instinctively Creative
A Flair for Writing
Attention to Detail
Experience/Ability on Photoshop
Key responsibilities will include:
Sample Management
Assisting with Press Days and Events
Helping Compile Press Releases
General Press Office Administration Duties
The ideal candidate should show a clear love for fashion and a strong commercial instinct along with a creative flair, personable character and solid copywriting skills.
While this role is not salary based in the short term, a generous allowance is provided for travel, and, if we feel you are the right person, there is possible potential for a permanent position at the end of 3 months training.
If you are interested in applying for this role, please submit your latest CV and availability to emma.shepherd@joythestore.com
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